Customer feedback is an important part of any business’s growth and improvement. It can offer valuable insight into how people feel about and use your product. This allows businesses to capitalize on what’s working and improve what isn’t.
Unfortunately, not all feedback is created equal—information from customers can sometimes be too biased, unclear or vague to be useful. To ensure you’re getting specific, actionable feedback from your customers, we asked the members of Forbes Business Council for advice. Below they shared 16 effective methods for getting high-quality customer opinions.
Find out what our CEO had to say as well as 16 other thought leaders.
